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Frequently Asked Questions
Do you allow pets?
No, we have a strict no pet policy.
What is your refund/cancellation policy?
- 100% refund within 30 days of arrival
- 50% refund within 14 days of arrival
- No refund 13 days or less of arrival
Do you allow parties/gatherings?
Each property is allowed to have as many guests as the property sleeps. EXAMPLE: Property sleep 10 guests. 10 guests are allowed to be on site. If you have a special request of would like more information regarding gatherings please email info@tjsdestinationoshkosh.com
What is your smoking policy?
There is to be no smoking or vaping on the premises- indoors or outdoors. If the smell of smoking is apparent on site, guest subject to $250 additional cleaning fee
Do I have to sign the rental agreement?
Yes, before you are given check in information you will need to complete/sign our rental agreement.
What time is check in?
3:00pm. You may request an earlier check in, but it is not guaranteed and is dependent on the rental schedule
What time is check out?
10:00am. Guest is to be checked out by 10am, subject to an additional $25/hour fee if you stay past this time. You may request a later checkout but it is not guaranteed and is dependent on the rental schedule.
Is there firewood available?
Please check each properties perk page to see additional information about this
What is there to do near the property?
Please see only in Oshkosh page for a full line up of things to do near you!
Where can we rent a boat?
Your boat club offers discounts to TJDO guests. Tim Euting can do guided tours. Etc